Frequently Asked Questions

Coinpacto is a cryptocurrency exchange service based in Europe, facilitating secure transactions of digital currencies for individuals across Europe, using credit cards or bank transfers.

Cryptocurrencies are a form of digital assets. They are typically decentralized, meaning they are not governed by a single authority, differentiating them from conventional fiat money.

Decentralization of crypto necessitates rules to verify the legitimacy of transactions involving these digital assets. Blockchain technology chronologically records all transactions involving digital assets on a public ledger, accessible worldwide.

Even though it seems straightforward, maintaining this level of data integrity requires considerable computational power. That's where miners come in, using their computers to solve complex calculations to verify transactions. Miners are awarded a small amount of crypto, known as a block reward, for their efforts.

Trading in cryptocurrency involves buying, selling, or holding digital currencies such as Bitcoin (BTC), Tether (USDT), Tron (TRX), among others, with the intent to profit from their price fluctuations. Transactions on the Coinpacto platform can be executed by exchanging EUR for BTC.

Coinpacto is a licensed and registered entity, vigilantly monitoring both the cryptocurrency and broader financial markets to detect potential risks for its customers and mitigate fraud attempts. After receiving numerous customer complaints, Coinpacto has identified certain entities offering high-risk investment opportunities in cryptocurrencies.

Coinpacto strongly recommends avoiding communication or interaction with representatives of these companies, sharing personal data, or disclosing bank account details. Engaging with these entities could lead to a total loss of funds and compromise your personal information. The identified entities are as follows:

“Paragon Premium” (also known as “Paragon Crypto Hub”, “Paragon Hub”)
"Tradingon" (also known as "Netbit Services and Solutions")

These entities employ a "cold calling" strategy, which pressures respondents into making hasty and potentially ill-considered investment decisions. Coinpacto would like to alert its customers that it has no affiliation with these entities, nor any control over funds once they are transferred to the BTC wallets of these entities. These entities might also attempt to portray themselves as legitimate by providing false information about their place of incorporation, using alternate or deceptive names, or misrepresenting themselves as Coinpacto. Coinpacto advises all customers to verify publicly available information about entities offering investment opportunities before making any financial decisions.

Coinpacto will continue to monitor suspicious activities on its website and employ all measures to prevent fraud.