TERMS & CONDITIONS
1. Introduction
These Terms and Conditions (“Terms”) constitute an electronic agreement between you (hereinafter “Customer”, “you”, or “your”) and Lumant Sp.z.o.o a private limited liability company incorporated in Poland with its registered address at Kielecka 41A/8 str, 02-530, Warsaw Poland, registered under KRS number 0001027413 and entered into register of virtual currency activity (rejestr działalności w zakresie walut wirtualnych) under number RDWW-693 (“Coinpacto”, “we”, “our” or “us”) operating the Coinpacto.io website.
The Terms govern the relationship between Lumant, being the provider of the Services (as defined below), and you being a registered User (as defined below) of such Services.
The Services are offered to you via the website Coinpacto.io (“Website”,“Platform”).
The term “Virtual Assets” for the purposes of these terms shall mean digital currency and/or tokens that (as a rule) have no central issuer and are distributed directly between the owners of such currency and tokens, designed to work as a medium of exchange that use strong cryptography to secure transactions, control the creation of additional units, and verify the transfer of assets (e.g. BTC, ETH, LTC etc.).
You have the right to refuse being bound by the Terms. Please note that we do not provide Users with the ability to negotiate the Terms. Therefore, if you wish to refuse and/or withdraw from the Terms, you should not use and access the Platform and the Services, or stop doing so.
We reserve the right, at our sole discretion, to change or modify the Terms at any time. It remains your responsibility to access and check the Terms whenever you access the Platform. The latest version of the Terms will govern any future usage by you of the Platform and the Services. The date the Terms were last revised is stated at the beginning of this document.
You are solely responsible for understanding and complying with any and all laws, rules, and regulations that may be applicable to you in connection with your use of the Platform and any and all Services.
The COMPANY do not accepts clients who reside in the following countries:
Afghanistan, Cuba, Iran, North Korea, Syria, Russian Federation, Belarus, Regions of Ukraine: Crimea, Donetsk and Luhansk, Myanmar (Burma), Central African Republic, China, Congo DR, Lebanon, Libya, Mali, Nicaragua, Somalia, Sudan, Venezuela, Yemen, Zimbabwe.
The list provided above is non-exhaustive and may be updated at any time without prior notice.
The Terms incorporate the Privacy Policy as well as any other policy that we may publish from time to time on the Platform (“Policies”), and reference to the Terms shall include the Policies. By accepting these Terms, you agree with and accept the Policies.
2. Services
2.1. We provide Users with the following service through the Platform (“Service”):
2.1.1. Exchange Service
We provide Users with the following exchange services (“Exchange Services”):
a. place Orders (as defined below) to purchase of Virtual Assets in exchange for fiat money
2.2. To enjoy access to the Services, you must first become a user (“User”) by registering and verifying an account with Coinpacto through the Platform (“Account”).
2.3. The Services are only accessible through an Account and are for the sole use and enjoyment of the User under which name the Account was opened.
2.4. Please note that from time to time, we may have to rely on certain third parties in order to provide the Services (“Third Parties”) and that, occasionally, you may be redirected to Third Parties’ platforms for submitting your payment and will be required to accept their specific terms and conditions. Your payment order will be handled and governed solely by the terms and conditions of such Third Parties. YOU ARE SOLELY RESPONSIBLE to ensure that the terms and conditions of any such Third Parties are suitable to you.
3. Orders
3.1. Placement of Orders
3.1.1. Orders pursuant to Exchange Services (“Orders”) are placed on the Platform through your Account. You understand that we execute all Orders in reliance on your promise that you intend to exchange your fiat money with Virtual Assets.
3.1.2. When placing an Order, you will be prompted to provide us with the information we require to effect the Order on your behalf (“Instructions”), including:
a. the specific type of Virtual Asset or fiat money you intend to exchange (“Consideration”);
b. the amount of Consideration;
c. the specific type of Virtual Asset which you desire to obtain in exchange for the Consideration; and
d. any other information which we would require to fulfil the Order, such as your external virtual cryptocurrency address.
3.1.3. You may not place an Order unless you have sufficient funds available to cover the amount you intend to exchange under the Order.
3.1.4. It is YOUR SOLE RESPONSIBILITY to ensure the all information provided to us under the Instructions is accurate and correct. Orders should only be submitted after careful consideration and once you understand and accept the consequences of their placement. You shall be responsible for monitoring all your Orders until we confirm execution, suspension, refusal or cancellation of the Order.
3.2. Indicative prices of Virtual Assets
We may present via the Platform indicative prices of Virtual Assets quoted in fiat money and/or in any other Virtual Asset (“Indicative Prices”). Indicative Prices may be produced and provided by us or by Third Parties. Indicative Prices presented to you through the Platform shall reflect approximations of the prices made available by us at the time at which they are displayed. Such prices do not necessarily reflect the prices for the Virtual Asset as quoted by other Third Parties dealing with the same Virtual Assets. Indicative Prices are only provided for informational purposes, and DO NOT CONSTITUTE binding offers.
3.3. Limits on the amount of Consideration under an Order
We reserve the right to introduce minimum and maximum thresholds on the amounts of Consideration that Users may place in relation to an Order, to apply different thresholds to the different forms of Consideration, and to apply different thresholds to different Users.
3.4. Pending Orders
Once you submit an Order, the Order will be in a pending state until it is executed (“Pending Order”). Please note that the exchange is not complete while the Order is in a pending state, and that the amount of Consideration that you have committed for the exchange will not be available to you. If the Order is executed successfully, you will automatically receive the Virtual Asset on the provided virtual currency address.
3.5. Modification of Orders
Please note that Orders cannot be modified once they are placed; however, you can cancel any Order before it is executed by us.
3.6. Cancellation of Orders
We reserve the right to cancel an Order or part of an Order at all times upon the occurrence of, or due to:
a. you not holding a sufficient amount of fiat money
b. the Order being placed during a scheduled or unscheduled downtime of the Platform;
c. the Order being made in violation or where we have reason to suspect that the Order has been made in violation of the Terms, or any applicable rule, law, or regulation;
d. us having reasons to suspect that you may not be the person effecting the Order through your Account;
e. the Order being non-marketable due to unfavourable market conditions;
f. Third Parties, which we may rely upon to execute the Order being unable to provide support with the Order, for example instances where liquidity providers are unable to provide liquidity;
g. any event outside of our control preventing us to provide access to the Platform or the Services, or to meet any other obligation we may be subject to under the Terms (“Force Majeure Event”);
h. risk considerations.
Please note that we disclaim any liability associated with the cancellation of Orders.
3.7. Customer Cancellations and Refunds
You acknowledge and agree that all transactions are final and non-refundable. Once an Order to exchange fiat money to Virtual Assets has been executed it cannot be cancelled or recalled.
You further understand and accept the consequences of an Order’s execution and that we will under no circumstances be liable for such consequences or losses incurred.
You may only cancel an initiated Order or service request prior to the execution of the transaction by Coinpacto.
4. Account
4.1. Registration Process
4.1.1. To open an Account on the Platform you must go through the registration process.
4.1.2. Only individuals who reached 18 years of age, or duly authorised representatives of legal entities are eligible to open an Account with Coinpacto.
4.1.3. Coinpacto reserves the right in its sole discretion to decline the opening of an Account, and to temporarily or permanently suspend access to any Account (or any part of it) where required or recommended to do so by applicable governmental, regulatory or law enforcement authorities or its own risk considerations.
4.1.4. As part of the Account registration process, you will be required to choose username and password and, possibly, a multi-factor authentication system (collectively, “Login Credentials”). Please note that for security purposes we may require you to change the Login Credentials associated with your Account from time to time.
4.1.5. You may only access your Account using your Login Credentials unless otherwise authorised by us.
4.2. Verification Process
4.2.1. As part of the Verification Process, you will have to provide Coinpacto with some documentation and information which is required for us to establish and verify your identity and determine whether you meet the AML Requirements. Therefore, you shall provide us with the correct information that we may ask from you in order to carry out the Verification Process, which may include:
a. personal information such as but not limited to your name, address, date of birth;
b. contact information, including phone number, email address, and any other contact information which we may ask from time to time;
c. copies of identity documents, such as passport or driving license, as well as proof of address, and any other such document as we may see fit to verify your identity and place of residence; and
d. copies of documents and information to verify your source of funds and/or wealth, including (i) details of other electronic wallets you hold with Third Party service providers; (ii) information on or in connection with deposits of Virtual Assets from wallets you hold with Third Party service providers to the Wallet; and (iii) documentation and information on or in connection with deposits of fiat money from accounts you hold with other service providers.
4.2.2. Coinpacto reserves the right to, directly or indirectly (through Third Parties), make any inquiries we consider necessary to check the relevance and accuracy of the information you have provided as part of the Verification Process.
4.2.3. We will inform you of whether you have met the AML Requirements and, as such, of whether you are eligible to open the Account and become a User, via your Primary Email Address.
4.3. Account Management
4.3.1. Subject to the Terms herein, you may only access your Account using the Login Credentials that are associated with it. You are solely responsible for managing and maintaining the security of your Login Credentials.
4.3.2. We reserve the right to make your continued access to and use of the Account, the Platform, and the Services subject to a new Verification Process, and/or to the provision of additional information which we may require in order to determine whether you meet our AML Requirements as these may be from time to time.
4.3.3. You are responsible to ensure that the information associated with your Account is correct at all time, to maintain the correctness and veracity of any such information.
4.4. Account Security
It is your responsibility to maintain access to your account secure, and to implement the following measures (“Account Security”):
a. selecting a unique password that you do not use for other websites, by periodically updating your Login Credentials, and by keeping your Login Credentials and other forms of authentication confidential and separate from each other;
b. keeping your Login Credentials strictly confidential;
c. logging out of your Account whenever you are not using it;
4.5. Unauthorised Use
4.5.1. If any activity on your Account was not authorised by you (“Unauthorised Use”), or if you have any reason to suspect so, you must inform us as soon as possible by writing to us. Failure to notify us immediately after you identified the Unauthorised Access may result in you losing your entitlement to have us investigate your matter and, subject to our reasonable discretion, correct it.
4.6. Account Suspension and Termination
4.6.1. Users may terminate their Account at any time, by providing us with a prior written notice and following settlement of any pending activity on their Account, including closing of all open positions by the User. The notice shall be delivered to us in the form of an email detailing the User’s intent to terminate the Account.
4.6.2. The suspension or termination of an Account shall not affect the payment of Costs that may be due for past activity on the Account or for past activity that is associated with the Account.
4.6.3. Coinpacto reserves the right to SUSPEND the provision of the Services to you and/or to IMMEDIATELY TERMINATE your Account if you refuse or fail to complete a Verification Process, including cases where you fail to provide the required information within the required time frame.
4.6.4. Coinpacto reserves the right to SUSPEND the provision of the Services to you, or to IMMEDIATELY TERMINATE your Account, and to take further actions AGAINST YOU in case we suspect that the Account is used in violation of the Terms, and/or for or in connection with any illicit or fraudulent activity. This also includes, for example, provision of counterfeit documents and/or false personal information.
4.6.5. Please note that we are obliged to store information pertaining to your Account following termination for at least five (5) years and that such information will be treated in accordance with the Privacy Policy
4.7. Dormant Accounts
4.7.1. Your Account will be deemed dormant if you have not logged into your Account for a period of at least six (6) months, (“Dormant Account”).
4.7.2. An Account shall cease being deemed a Dormant Account as soon as you log into your Account.
5. Risk Warning
5.1. General
The risk of loss in trading or holding Virtual Assets can be substantial. You should therefore carefully consider whether trading or holding Virtual Assets is a suitable activity for you in light of your financial circumstances. You acknowledge that using Virtual Assets, their networks and protocols, involves serious risks. It is your duty to learn about all the risks involved with Virtual Assets, their protocols and networks. The prices of Virtual Assets are usually not transparent and are frequently highly speculative and susceptible to market manipulation. In the worst-case scenario, the product could be rendered worthless. Moreover, there is always a risk that changes in the applicable legislative or regulatory regime may adversely affect the use, transfer, exchange, and value of Virtual Assets. Virtual Assets’ markets and exchanges are not currently regulated with the same control, and customers are not entitled to the same protections, available in relation to other financial instruments. You are solely responsible for determining whether any contemplated or actioned use of the Services is appropriate based on your personal goals, financial status and risk willingness. We do not guarantee the availability of any exchange rate. We do not guarantee that you will be able to buy and/or sell your Virtual Assets on the open market at any particular price or time.
For more information about risks related to Virtual Assets please refer to our Cryptocurrency Risk Disclosures page.
6. Cryptocurrencies and Fees
6.1. By using our Services, you may incur certain fees and commissions as set out and available on our website (the “Fees”), and as may be presented to you through the Platform when accessing and using the different Services. We may revise and update the different Fees that are applicable to the Services from time to time and in our sole discretion.
6.2. Through the Website, Client can receive the services of purchasing virtual currencies such as BTC, TRX, POL, USDC (“Cryptocurrency”) in exchange for EUR, USD.
6.3. The fees related to buying of Cryptocurrency are as follows:
VISA/MasterCard Processing fee: 4,5% + Platform fee: 0.1% + Network fee: 0.000051 BTC / / 6 POL / 20 TRX / 7 USDC ERC20 / 4 USDC TRC20 / 4 USDC MATIC
SEPA Service fee: 9% + Network fee.
7. Taxes
7.1. You are solely responsible for paying all Taxes associated with your Account hereunder, including all applicable country, federal, state and local taxes if applicable.
8. Intellectual Property
8.1. All content on the Platform is the property of Coinpacto and, unless otherwise specified herein, is protected by copyright, patent, trademark and any other right that is available to us under applicable laws for the protection of intangible assets.
8.2. The trademarks, trade names, service marks and logos of Coinpacto and others, software, applications, text, images, graphics, data, prices, trades, charts, graphs, video, audio materials, and any other form of intellectual property or intangible assets (“Intellectual Property”) used on the Platform belong to Coinpacto. You shall not copy, reproduce, modify, republish, upload, post, transmit, scrape, collect or distribute in any way, form or by any means, whether manual or automated, any part of our Intellectual Property. Any such unauthorized use may violate our rights under applicable laws and could result in criminal or civil penalties against you.
8.3. Notwithstanding any of the above, any Intellectual Property on the Platform belonging to a Third Party shall remain property of that Third Party.
9. Personal information
9.1. Please rest assured that any Personal Information (as defined under Regulation (EU) 2016/679 (“GDPR”)) that we may need to process to provide you with the Platform and the Services or in connection with the Platform and the Services, will be processed in accordance with our Privacy Policy, as amended from time to time.
10. Disclaimer
10.1. The Platform and the Services are provided “AS IS”, without guarantees of any kind, either expressed or implied. While we strive to maintain access to the Platform, all online services suffer from occasional disruptions and outages and we are not liable for any disruption or loss you may suffer as a result. Therefore, please note that we do not provide any guarantees that access to the Platform and the Services will not be interrupted or that there will be no delays, failures, errors, omissions or loss of transmitted information. However, we use reasonable endeavours to ensure that you can access the Platform and the Services in accordance with these Terms. Please also note that we may suspend access to the Platform for maintenance and that will make reasonable efforts to give you sufficient notice of such disruption. However, you acknowledge and accept that this may not be possible in an emergency.
10.2. For the avoidance of doubt, the Platform and any other online or offline material offered or produced by us, does not constitute an offer or solicitation to anyone in any jurisdiction in which such offer or solicitation is not authorised, to any person for whom access and use of the Services and the Platform is unlawful, or to whom it is otherwise unlawful to make such an offer or solicitation.
10.3. Coinpacto DOES NOT offer or intend to offer you or any of the Users any investment or financial advice, nor any other form of advice in relation to the Services.
10.4. It is your sole responsibility to verify that you have the legal capacity to access and to use the Platform and the Services.
10.5. We do not provide any guarantee for any Third Party. You acknowledge and agree that you are solely responsible for your relationship with any Third Party. We shall not be liable for anything arising out or as a result of your acceptance to be bound to any Third Party terms and conditions
10.6. You understand and agree that while we strive to execute all Orders placed on the Platform, we may cancel an Order for specific, important reasons attributable to circumstances beyond our control or arising from the conduct of the Customer. Such reasons may include, but are not limited to: (i) a Customer's failure to provide accurate or complete information necessary for the fulfillment of the Order, (ii) suspected fraud or misuse of the Platform, or (iii) a Customer's violation of any provisions of these Terms or non-compliance with applicable laws and regulations. In such cases, we shall not be liable for damages, loss of profit, loss of revenue, loss of business, loss of opportunity, loss of data, or any indirect or consequential loss resulting from the cancellation, to the fullest extent permitted by applicable law.
10.7. We shall not be liable for any inability to modify an Instruction. You understand and agree that, if an Instruction cannot be cancelled or modified, you are bound by any execution of the original Instruction.
10.8. We shall not be responsible or liable for any loss, damage, or other form of sufferance resulting from any of the risk detailed in Cryptocurrency risk disclosure section.
11. Warranties
11.1. You hereby warrant and guarantee that in accessing and/or using the Platform and the Services:
11.1.1. you are complying with the Terms and Policies and that you will comply with the Terms and Policies at all time;
11.1.2. you are complying with all rules, laws, and regulations applicable to you (as these may be from time to time) by virtue of your place of residence, or by virtue of any circumstance that is otherwise specific to you;
11.1.3. if you are a natural person, that you are at least 18 years old;
11.1.4. you are of sound mind, and legally capable of taking responsibility for your own actions;
11.1.5. you will comply at all time with the Terms and will not take any action which is in breach of the Terms, or any applicable law, rule, and regulation, or cause, induce and/or assist any other person to carry out any such action;
11.1.6. you will not behave immorally, and in a manner that may put our reputation at risk;
11.1.7. any and all information that is associated with your Account is correct and that you shall maintain it correct and up to date;
11.1.8. any and all Virtual Assets and fiat money Deposited or otherwise used in connection with your Account and with the Platform derives exclusively from legitimate activities;
11.1.9. you will ensure that any and all information provided under each Order is accurate, correct and a reflection of your intention;
11.1.10. you shall maintain the Account Security at all time;
11.1.11. you are entitled to and have all necessary rights to any Intellectual Property submitted by you or otherwise uploaded to the Platform;
11.1.12. before using any of the Services, you shall make your own independent assessment as to whether the Services are appropriate for you, based upon your understanding of the risks, upon your own judgment, and upon such independent advice as you may seek from any Third Party advisers to the extent to deem it necessary.
12. Indemnities
12.1. To the widest extent permitted by law, you hereby agree to protect, defend, indemnify and hold us harmless from and against any and all claims, demands, costs, expenses, losses, liabilities and damages of every kind and nature (including, without limitation, reasonable attorneys' fees) imposed upon or incurred by us directly or indirectly arising from:
- your use of and access to the Platform and the Services;
- any breach of the Terms;
- any breach of any rule, law or regulation on your part, and any immoral behaviour you undertake, either directly or indirectly;
The indemnification obligations under this section shall survive any termination or expiration of the Terms or the User's use of the Platform or the Services.
13. Limitations of Liability
13.1. TO THE WIDEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COINPACTO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, AND ALL THIRD PARTY SERVICE PROVIDERS BE LIABLE TO THE USERS OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OR LOSSES WHATSOEVER, CAUSED BY ANY OF THE FOLLOWING, INCLUDING BUT NOT LIMITED TO (I) ANY ERRORS, MISTAKES OR OMISSIONS BY THE USERS WHEN USING THE PLATFORM OR THE SERVICES WHICH CAUSE OR RESULT IN THE LOSS OF ANY AND ALL OF THEIR VIRTUAL ASSETS AND/OR FIAT MONEY, (II) ACCURACY, COMPLETENESS OR CONTENT OF AND ON THE PLATFORM, (III) ACCURACY, COMPLETENESS OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO OUR PLATFORM, (IV) THE PLATFORM OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THE PLATFORM, (V) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER, (VI) THIRD PARTY CONDUCT OF ANY NATURE WHATSOEVER, (VII) ANY UNAUTHORISED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL CONTENT, PERSONAL INFORMATION, FINANCIAL INFORMATION OR OTHER INFORMATION AND DATA STORED THEREIN, (VIII) ANY INTERRUPTION OR CESSATION OF THE SERVICES, THE PLATFORM OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THE PLATFORM, (IX) ANY VIRUSES, WORMS, BUGS, TROJAN HORSES OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR FROM THE PLATFORM OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THE PLATFORM, (X) ANY USER CONTENT OR CONTENT THAT IS DEFAMATORY, HARASSING, ABUSIVE, HARMFUL TO MINORS OR ANY PROTECTED CLASS, PORNOGRAPHIC, “X-RATED”, OBSCENE OR OTHERWISE OBJECTIONABLE AND/OR (XI) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF A USER’S USE OF THE PLATFORM OR THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL OR EQUITABLE THEORY AND WHETHER OR NOT COINPACTO IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE PLATFORM OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE SUCH CAUSE OF ACTION SHALL BE PERMANENTLY BARRED. IN ADDITION, THE USER SPECIFICALLY ACKNOWLEDGES AND AGREES THAT IN NO EVENT SHALL COINPACTO’S TOTAL AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT PAID BY THE USER FOR THE PARTICULAR SERVICES THAT ARE THE SUBJECT OF THE CAUSE OF ACTION. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT OR THE USER'S USE OF THE SITE, THE PLATFORM OR THE SERVICES.
14. User Support and Complaints
14.1. Coinpacto Support. If you have feedback, or general questions, please contact us via support@coinpacto.io . When you contact us, please provide us with your name and email address and any other information we may need to identify you, and the issue on which you have feedback, questions, or complaints.
14.2. Complaints. We take complaints seriously. If you have a complaint with Coinpacto, you agree to first contact Coinpacto through our support team at to attempt support@coinpacto.io to resolve any such dispute amicably. If we cannot resolve the dispute through Coinpacto support team within 30 days from the date of lodging a complaint (unless another term is defined by the applicable laws), you are hereby agree to use a Dispute Resolution process as prescribed under section 16 herein.
15. Governing Law and Dispute Resolution
15.1. These Terms shall be governed by and construed in accordance with the laws of the Republic of Poland, without giving effect to principles of conflicts of law.
15.2. The parties agree that in the event of any dispute, controversy, difference or claim, including the existence, validity, interpretation, performance, breach or termination of the Terms or any dispute arising out of or relating to these Terms or the use of the Website/Platform (the “Dispute”), the parties will first try and aim to resolve it through negotiations.
15.3. Any Dispute will be governed by the laws of the Republic of Poland. Any legal action arising out of or in connection with the Dispute will be brought before and finally solved in the courts of the Republic of Poland, which will have non-exclusive jurisdiction in respect of any Dispute, which may arise.
15.4. Without prejudice to the above, we reserve the right to bring an action in the forum we may deem appropriate.
15.5. You have the option to use all other legal remedies provided by applicable law to protect your consumer rights, including out-of-court proceedings (redress, alternative or online dispute resolution mechanisms). Please visit this page to learn more about redress and alternative/online dispute resolution: https://konsument.gov.pl/en/redress/.
16. Miscellaneous
16.1. You agree and consent for us to communicate with you through the Platform and through the primary email address that is associated with your Account (“Primary Email Address”).
It is your responsibility to ensure that you log onto and regularly review the information that we make available to you through the Platform and the Primary Email Address. You shall also review and respond to any notice which we may send you regarding your Account Information, and to promptly reply to any of our questions. Failure to contact us in a timely manner in accordance with the Terms may result in loss of funds and/or important rights.
16.2. You and Coinpacto agree that any party hereto may bring claims against the others only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding. No adjudicator may consolidate or join more than one person’s or party’s claims and may not otherwise preside over any form of a consolidated, representative, or class proceeding. Any relief awarded to any User cannot and may not affect any other User.
16.3. These Terms do not intend to confer any benefit on any Third Party, and no Third Party shall have any rights to enforce any of these terms against us.
16.4. You may not transfer, assign, or sell any rights or obligations you have under the Terms or otherwise grant any Third Party a legal or equitable interest over your Account without our prior written consent. Coinpacto reserves the right to transfer or assign the Terms or any right or obligation under the same to any party and at any time.
16.5. If we fail to enforce any of our rights under any these Terms, or applicable laws, it shall not be deemed to constitute a waiver of such right.
16.6. We reserve the right, but shall have no responsibility, to edit, modify, refuse to post or remove any content, in whole or in part, from the Platform if we deemed that such content is objectionable, erroneous, illegal, fraudulent or otherwise in violation of these Terms.
16.7. Unless stated otherwise in these Terms, if any provision of the Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the extent possible.
16.8. We reserve the right to amend, revise, modify, and/or change the Terms and/or the Services at any time. All changes shall take effect immediately and such updated version of the Terms shall be published through the Platform. You are solely responsible to periodically review the Terms.
16.9. We may, in our sole discretion and without liability to you, with or without prior notice and at any time, modify or discontinue, temporarily or permanently, all or any portion of our Services.
16.10. The Terms, including the Policies and any other document or information incorporated by reference constitutes the entire agreement between you and Coinpacto, and govern your access to the Platform and use of the Services, superseding any prior agreements between you and Coinpacto with respect to the Platform and the Services.
16.11. If any provision or section of the Terms is found by a court of the competent jurisdiction or arbitrator to be invalid or unenforceable, the parties agree that the court or arbitrator should endeavour to give effect to the parties’ intentions as reflected in the provision, and that the other provisions of these Terms shall remain in full force and effect. If the court or arbitrator cannot do so, then the parties agree that the court or arbitrator should strike the invalid or unenforceable provisions, and that the remaining provisions be given their full force and effect.
If you have any questions or concerns about these Terms, please contact us at info@coinpacto.io